Transformed My Home
I’m writing this letter to openly thank John Prins for his phenomenal customer service and expert product knowledge. He helped us transform our house to a home we truly love. I highly recommend his services.
I called Nisby Home Renovations wanting to get a quote for some new windows and doors for our 30 year old home. Our seals on the windows were not intact and our house had become very drafty. We also didn’t like having to constantly paint the wood frames every two years. John came the very same day that I called. I found this very impressive. He was very friendly and came to introduce himself and drop off some brochures. We invited John in. It was an unexpected visit but we were thrilled to have someone come over so quickly with such enthusiasm to discuss our options with us.
John had a great attitude and was fabulous with my young children as he has four of his own. He made me feel comfortable with looking at different window and door options that were available to me. I didn't know much about the new window and door styles and how energy efficient things were nowadays. John explained everything to me in a way that was easy for me to understand. He was totally non-pressuring and told my husband and I to take our time with deciding on what we wanted. He was extremely knowledgeable and answered all of my questions. My husband and I thought about what we wanted and John priced everything out for us. John provided us a quote. The job was about $20,000.00 dollars less than what I thought it would be. We actually signed the contract the very same day we met John.
John Wasney and his crew were excellent. They did quality work and were super nice and respectful of my home, putting down blankets so as not to dirty the flooring. They cleaned up their mess daily. John was kind and very hard working. His craftsmanship was very impressive. I even went out to Tim Hortons to get the guys some donuts and drinks as a small token of my appreciation for doing such an excellent job and for treating our house so respectfully. We had work done in the past and had workers come in and leave a huge mess with their boots in the home. This was not the case with John Wasney and his crew.
John Prins called regularly to follow up on the progress of the job. He’s always friendly and funny, asking how we are doing and ensuring we are happy with the job. We really enjoyed our dealings with him and will always seek him out for future jobs.
Speaking of future jobs, we were so impressed with John Prins and John Wasney and their excellent work that we are having more work done on our home. I called John Prins once again and he came the very same day again. This kind of service is impeccable.
Thank you John Prins and John Wasney for doing such a great job with our home!